Support Services provide services that maintain or "support" the Emergency Operations component of the Fire Department. The Support Services Division is administered by Deputy Fire Chief Dave Thomas and includes 6 subsections:

• The Communications section provides for the operation of the fire alarm and communications systems, including telephone and box alarms and the transmission of emergency information to the ten fire stations and field units.

• The Emergency Management program is responsible for preparing, updating and maintaining the City’s emergency and contingency plans, Emergency Operations Center’s operational guidelines and community mobilization plan. This section is the City’s liaison with Federal, State, County and local emergency management agencies.

• The Training section assesses, plans, develops, coordinates and conducts training programs for all Fire Department personnel to maintain skills and certificate standards.

• The Maintenance program is responsible for the maintenance and repair of thirteen separate Fire Department facilities and a fleet of vehicles. This section orders all uniform and safety equipment and all tools carried on emergency vehicles.

• The Emergency Medical Services section provides administrative support to paramedic units in the form of program supervision, supplies and equipment. The Paramedic Coordinator is the City’s liaison to a host of hospitals and county health agencies.
   
• The Administrative section is responsible for the fiscal responsibilities of the Fire Department, including payroll and purchasing, the management of the wide area network, and clerical support.