Snapshot Day

 

The Santa Ana Public Library joined libraries across the state in participating in “Snapshot: One Day in the Life of California Libraries” on September 18 to show how important academic, public, school, and special libraries and library systems are to the state of California. This Snapshot Day was developed by the California Library Association (CLA).

Below are photographs, statistics, and customer comments that we gathered on September 18, 2010.

Main Library

Newhope Library

Jerome Center

Number of Visitors

Main Library 2,137
Newhope Library 295
Jerome Teen Center 41
TOTAL
2,473

 

Programs & Activities

Time Programs/Activities Attendance
9:00 a.m. - 10:00 a.m.

Field Trip to Riley's Apple Orchard

24 teens & staff

 

10:00 a.m. - 12:00 p.m.

Furniture set-up at Jerome Teen Center

2 staff & 1 volunteer

Bilingual Computer Workshop 15 YA assistants & adult students
Storytime at Newhope 18 kids & parents
Storytime at Central 23 kids & parents
Sewing Project 2 staff & 3 volunteers
12:00 p.m. - 1:00 p.m. Social Security Workshop 45
1:00 p.m. - 2:00 p.m. Reading Buddy at Central 20 little buddies; 15 big buddies
2:00 p.m. - 3:00 p.m. Sed de Saber English Class Graduation 19 students & their families
3:00 p.m. - 4:00 p.m. 2010 Mexico Bicentennial Parade preparation 40 teens & staff
4:00 p.m. - 5:00 p.m. Orange County Mexican American Historical Society Meeting 10
Kindle Book Club 7 teen readers & staff
5:00 p.m. - 6:00 p.m. none n/a
 
TOTAL
234

 

Services

(Main Library and Newhope Library)

Homework Help 83 students
Literacy tutoring 23 students
Computer sessions 280
Items checked out 1650
Items checked in 1396
In-House Use Transactions 945
Number of new library cards issued 46
Number of reference questions 227
Number of sessions & searches for online databases 41

 

Customer Comments

(Total Count:  212 Respondents)

1. Please tell us why the library is important to you:

Responses
Instances
Place to read and check out books 60
Schoolwork/homework help 51
Learning/knowledge/opens mind 39
Technology: Computers, Internet, printers 38
Place to do research/get information 33
Quiet/peaceful/safe/relaxing environment 20
It's free 12
Place to study 11
Inclusion/all backgrounds 11
General resources/community resources 10
Place to bring kids 10
Workshops 7
Storytimes 2

 

2. Please tell us why you came to the library today:

Responses Instances
To check out and return books/to read 86
Use computers/printers/Internet 84
To do schoolwork/study 32
Attend storytime/workshops/programs/reading buddies 28
To do research/get information/learn 18
To check out movies/audiobooks 8
Tutoring 6
Visit/check out Library 4
Volunteer 1

 

3. Other Feedback is welcome:

Responses Instances
Thanking library for services 48
Staff is helpful and nice 22
Computer Lab should open earlier/open when library opens 11
Thanking for the available occupational information 7
Asking for more library services 6
More/better computers 6
Noise from other people distracting 4
More hours/open on Sundays 3
More staff to help 2
Complaining about the many transient patrons 2
Dirty bathrooms 2
More Spanish teaching books 2
Second floor air is stale 1
Unable to argue against damaged materials charges 1
Better handicap access for bathrooms 1
Wifi access requested 1
Choice of hours for reading programs 1